Osteo- It’s the difference between Physio & Chiro: The Facts
Our treatment differs from others practitioners because it combines massage and manipulation to help you recover from pain and injury.
We don’t just manipulate your joints, we don’t just massage your muscles, we don’t just give you exercises and we don’t just apply an ultrasound to your back.
We work on your muscles, ligaments, tendons AND your joints. By combining massage, muscle stretching & joint mobilization you will get fast relief from your pain.
This means that Osteo is a more complete treatment option.
Our team is the most experienced group of Osteo’s in Bayside, Melbourne.
We are a highly trained team; our Osteos have studied for 5 years at university. You can trust us to find the source of your pain and not just treat your symptoms. By finding the source of your pain we can give you long-term relief not just a temporary “band-aid” fix.
Would you like a Personalised Management Plan?
Every patient gets a personalized recommended management plan. The plan is just for you and your symptoms. It is tailored to help you get better fast. The Osteo carefully puts your plan together after they complete a detailed case history and a thorough physical examination at your first visit.
You don’t require an x-ray in order to be treated by our Osteos unless we feel your symptoms indicate this type of investigation.
Your plan is continually refined and adjusted according to your progress, ensuring you receive the most appropriate treatment at every appointment.
At the end of your recommended management plan we re assess your symptoms to evaluate how you have progressed. This means that we don’t waste your time.
We will take time to explain everything to you.
We spend 1 hour with you during your first treatment and 30 minutes for subsequent treatments.
We will explain our findings to you and go through the plan so that you understand what is causing your symptoms, what we are going to do to get you better and how long it is going to take to get you better.
You will feel a sense of relief just from having someone really listen to you and taking the time to understand you.
By listening and understanding your problem we gain a greater insight into your expectations and in particular how your symptoms are affecting you right now.
Your pain will be making you feel irritable, tired, angry, frustrated, anxious and helpless. We want to know about your pain and how it is stopping you from doing what you want to do.
Your knee pain may be stopping you from running, your back pain may be stopping you from getting a good nights’ sleep, your neck pain may be stopping you from gardening, your shoulder pain and may be stopping you from lifting & carrying your children.
Exercises are not a substitute for treatment at OHG.
We never leave you in a room to do some exercises or leave you with a heat pack on your back for half an hour, which is something you could have done yourself at home.
This means that we respect your time and your investment in your health. Your treatment will always be complete, thorough and never consist of things you could have done at home. You will never feel that your time or your investment has been wasted.
We don’t use machines-we use our hands!
We don’t use machines to get you better. We use our highly trained hands and fingers to locate the source of your pain. We use our hands to skillfully guide, stretch, mobilize, articulate, massage, correct, loosen, soften and align the joints, muscles, ligaments and tissues.
We are different to other practitioners because we use our hands like a doctor uses a stethoscope. We use the pads of our fingers, the heel of our hands, the thumb and index finger to receive information from your muscles and joints, like a doctor uses a stethoscope to listen to your heart.
Our hands give and receive.
We can feel when your muscles and joints are responding to our treatment. This means that you get fast effective relief. We don’t spend too long working on an area that has already responded to treatment and we don’t stop working on an area until it has responded to our treatment.
Patients often say, “How did you know that was sore?” We usually know where your pain is without you telling us!
We are required to update our knowledge at regular intervals as part of our continuing professional development. This will benefit you because you will get the most up to date, safe and appropriate treatment to help you recover quickly.
Our reception team at the Osteo Health Group is highly trained and experienced. They care about you when you come to see us. They will greet you in the same warm and friendly way whether you have been coming regularly or it’s your first visit.
You will never wait hours for your appointment.
We are always trying to improve, refine and streamline our customer service. This means that you will never have to wait hours for your treatment.
We will always try our best to get you in at your preferred appointment time. We will remind you of your appointment time by SMS or by telephone.
You will get regular updates on new treatments, the latest exercises, the best health products, information nights and clinic news. We will stay in touch for as long as you give us permission to do so.
You will never be asked to pay for your treatments in advance.
We monitor your progress at every stage of your treatment plan & we will adjust the intervals between your treatments according to your progress. This means that you will achieve the results you need in the minimum possible time, saving you money & time.
Our Osteos care about you and how you feel.
After your first visit, we will call you within 24-48 hours to see how you are, make sure we answer any questions that you have, give you any advice that you need and ask you to call us if you need to. Our care for you does not end when you leave the clinic.
